Vinted Users Voice Displeasure Regarding Size Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's clothes without notifying all users about the change.
Online Platforms Response
Many shoppers and sellers have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she stated.
Service Background
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods due to shopper criticism.
